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Handling Return Abuse

1 min read · Selling on Amazon.ca

Wrong items, used items and empty boxes come back sometimes. Documentation is your protection.

Before shipping

Record serial numbers
Photograph high-value items and packing

When a return arrives

Open it on video
Compare the serial number
Photograph everything

Then

File the right claim within Amazon's deadline, with dates and evidence, and describe facts without accusations.

Prevention

Some products attract abuse more than others. Track which and decide whether they are worth it.

General information for resellers, not financial, tax or legal advice. Marketplace fees and policies change; check the current rules before you buy.

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Retail Arbitrage Canada scans Canadian store clearance pages, flyers and deal forums and shows the brand-name items that clear your profit and ROI rules.

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