Terms of Service

These Terms of Service are a contract between you and [legal business name] ("we", "us"). They cover your use of Retail Arbitrage Canada (the "Service"). By creating an account or using the Service you agree to them. If you do not agree, do not use the Service.

1. What the Service is

Retail Arbitrage Canada is a research tool for people who resell products. It gathers publicly available price, sale, clearance and flyer information from Canadian retailers, deal websites and forums, and shows it alongside estimates of resale price, fees, profit and return on investment that are calculated from the rules you set.

The Service is an information tool only. We do not sell the products shown, we are not a party to any purchase you make, and we do not give financial, investment, tax, legal or business advice.

2. Who can use it

• You must be at least 18 years old and able to enter into a binding contract.
• The Service is offered for business and commercial use. If you use it on behalf of a business, you confirm you have authority to bind that business.
• The Service is designed for use in Canada. Prices are shown in Canadian dollars unless stated otherwise.

3. Your account

• Give accurate information when you sign up and keep it up to date.
• Keep your password confidential. You are responsible for everything done under your account.
• One account is for one person. Do not share a login, and do not resell or sublicense access.
• Tell us right away at [support email] if you think someone else has used your account.

4. Free trial

New accounts get a free trial of 7 days. No payment card is needed to start it. When the trial ends, access to the Service stops unless you subscribe. We may change or withdraw the trial offer for new sign-ups at any time, and we may refuse a trial to anyone who has already had one.

5. Subscriptions, billing and renewal

• Price. The subscription costs $30 / month, plus applicable taxes (for example GST/HST), which are added at checkout.
• Automatic renewal. Subscriptions renew automatically at the end of each billing period, and your payment method is charged the then-current price, until you cancel.
• Payment processing. Payments are handled by Stripe. We do not see or store your full card number. Your use of Stripe is also subject to Stripe's own terms.
• Failed payments. If a payment fails we may retry it and may suspend access until it succeeds.
• Plans. The Service is sold in plans that differ in what they include. The plan you choose is shown at checkout and in Settings. On plans below the top one, newly found deals appear in the Service a set time after they are found; the delay for each plan is shown on the pricing page before you buy. Limits on each plan (picks, searches, watched keywords and the like) are shown in the Service.
• Changing plans. You can move up or down at any time. Stripe charges or credits you for the rest of the period when you change.
• Price changes. We may change the price. We will give you at least 30 days' notice by email or in the Service before a new price applies to you. If you do not agree, cancel before the change takes effect.

6. Cancelling and refunds

• You can cancel at any time from Settings → Account → Manage subscription. Cancelling stops future renewals. You keep access until the end of the period you have already paid for.
• Except where the law requires otherwise, payments are non-refundable and we do not give refunds or credits for partly used periods.
• Nothing in these Terms limits any cancellation or refund right you have under consumer protection law that cannot be waived by contract.

7. Referral credit

• How it is earned. Each account has an invite link. If someone creates a new account through your link and then pays for a paid subscription, your account is credited with the amount shown in the Service (currently $10) toward your next invoice.
• When it is not earned. A free trial alone earns nothing. Credit is earned once for each new paying account, and only for accounts created through your link. We do not pay credit for accounts you control yourself, for duplicate or fake accounts, for accounts created by the same person or household, or where the payment is refunded, charged back or reversed.
• What it is. Credit is a discount against what you owe us. It has no cash value, cannot be redeemed for cash, cannot be transferred or sold, and is not refundable. Unused credit stays on your account while it is open and is lost if the account is closed or terminated.
• Applying it. Credit is applied automatically to your next invoice. If it is larger than that invoice, the remainder carries forward to later invoices.
• Changes. We may change the credit amount or end the referral programme at any time. Credit already earned is honoured. Credit not yet earned may change or stop.
• Abuse. We may cancel unearned or earned credit, and may suspend the account, where we reasonably believe the programme is being gamed, including spam, paid placement, misleading claims about the Service, or accounts created to collect credit.
• Sharing responsibly. You must not send unsolicited bulk messages, impersonate us, make promises about earnings or results on our behalf, or advertise your link in a way that breaks the law or the rules of the place you post it.

8. Accuracy of deals, prices and estimates

This section matters. Please read it.

• Third-party information can be wrong or out of date. Prices, stock, sale dates and product details come from other websites and can change or be withdrawn at any time. A deal shown in the Service may be sold out, mispriced, limited to certain stores or regions, or no longer available by the time you see it.
• Profit and ROI figures are estimates. Resale prices, marketplace fees, shipping costs, profit and ROI are calculated from general assumptions and from numbers you enter. They are not quotes and not guarantees. Actual fees, selling prices, sales speed, returns and taxes will differ.
• Always verify before you buy. Check the current price and stock with the retailer, and check the real selling price, fees and your eligibility to sell the product, before you spend money.
• No promise of results. We do not promise that you will find profitable products, make sales, or earn any amount of money.

9. Your responsibilities as a reseller

You alone are responsible for your purchasing and selling decisions and for following the rules that apply to you, including:

• the terms, policies and purchase limits of the retailers you buy from;
• the policies of any marketplace you sell on, including brand and category restrictions ("gating"), product authenticity, condition, invoice and supply-chain documentation requirements;
• intellectual property, product safety, labelling, warranty and consumer protection laws;
• tax registration, collection and reporting.

Brand lists and "gated" markers in the Service are settings you maintain yourself. They do not confirm whether you are permitted to sell any product. We are not responsible for account warnings, suspensions, claims, returns or losses arising from what you buy or sell.

10. No affiliation with retailers or marketplaces

Retail Arbitrage Canada is independent. It is not affiliated with, sponsored by or endorsed by any retailer, brand, marketplace, flyer service, forum or deal website whose information or name appears in the Service. All product names, logos and trademarks belong to their owners and are used only to identify the products and stores concerned. Links to other websites are provided for convenience; we do not control those websites and are not responsible for them.

11. Acceptable use

You agree not to:

• copy, scrape, harvest or bulk-export data from the Service, or use any robot or automated tool to access it, other than the export features we provide for your own records;
• resell, republish, redistribute or publicly display deal data from the Service, or use it to build a competing product or service;
• share your account, or let anyone else use it;
• try to get around the paywall, usage limits, security or access controls;
• probe, attack, overload or interfere with the Service, or upload malicious code;
• reverse engineer or decompile the Service, except where the law gives you that right;
• use the Service for anything unlawful, fraudulent or that infringes someone else's rights.

12. Your content

Information you add (for example notes, your brand lists, resale prices, purchase records and settings) stays yours. You give us permission to store and process it only to provide the Service to you. You are responsible for its accuracy and for having the right to enter it. You can export your settings, and you can delete your account and its data at any time from Settings → Account.

13. Our intellectual property

The Service, including its software, design, text, scoring methods and the way information is selected and arranged, belongs to us or our licensors and is protected by law. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for your own internal business purposes while your account is in good standing. All other rights are reserved. If you send us suggestions or feedback, we may use them without owing you anything.

14. Availability and changes to the Service

We work to keep the Service running, but we do not promise it will be uninterrupted or error-free. Data sources may become unavailable, may change, or may be removed, and features may be added, changed or withdrawn. We may carry out maintenance that briefly interrupts access. If we materially reduce the Service you have paid for, you may cancel and, on request, receive a refund for the unused part of the current period.

15. Suspension and termination

• You may stop using the Service and delete your account at any time.
• We may suspend or close your account if you break these Terms, if payment fails, if we are required to by law, or if your use creates risk for us or other users. Where reasonable we will give you notice first.
• We may stop offering the Service entirely. If we do, we will give reasonable notice and refund any prepaid, unused period.
• Sections that by their nature should continue after termination (including 7, 8, 9, 12, 15, 16, 17 and 18) do continue.

16. Disclaimer of warranties

To the fullest extent the law allows, the Service is provided "as is" and "as available", without warranties or conditions of any kind, whether express, implied or statutory, including implied warranties or conditions of merchantable quality, fitness for a particular purpose, accuracy, title and non-infringement. Some laws do not allow certain warranties to be excluded; in that case the exclusion applies only as far as the law permits.

17. Limitation of liability

To the fullest extent the law allows:

• we are not liable for any indirect, incidental, special, consequential or punitive loss, or for lost profits, lost revenue, lost sales, lost data, unsold inventory, marketplace account actions, or the cost of products you bought, however caused and even if we were told the loss was possible;
• our total liability for all claims relating to the Service is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or CA$100 if greater.

These limits do not apply to liability that cannot be limited or excluded by law.

18. Indemnity

You agree to indemnify and hold harmless [legal business name] and its owners, employees and contractors from claims, losses and reasonable costs (including legal fees) that arise from your purchases or sales, your content, your breach of these Terms, or your breach of any law or third-party right.

19. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law rules. The courts of Ontario have exclusive jurisdiction, except that if you are a consumer you keep any right you have under the law of your province to bring a claim in your home province. Before starting a formal claim, please contact us at [support email] and give us 30 days to try to resolve the issue.

20. Emails

We send service messages to the email on your account (for example about billing, security and changes to these Terms). We send marketing emails only with your consent, and every marketing email includes a way to unsubscribe.

21. Changes to these Terms

We may update these Terms. If a change is material we will tell you by email or in the Service at least 30 days before it takes effect, and we may ask you to accept the new version. If you keep using the Service after the change takes effect, you accept the updated Terms. If you do not agree, stop using the Service and cancel.

22. General

• These Terms and the Privacy Policy are the whole agreement between you and us about the Service.
• If a court finds part of these Terms unenforceable, the rest stays in effect.
• If we do not enforce a right, that is not a waiver of it.
• You may not transfer your rights under these Terms without our consent. We may transfer ours as part of a sale or reorganization of the business.
• We are not responsible for delays or failures caused by events outside our reasonable control.
• The parties have asked that these Terms be drawn up in English. Les parties ont demandé que les présentes conditions soient rédigées en anglais.

23. Contact

[legal business name]
[business mailing address]
[support email]