Bundles and Multi-Packs: Where Sellers Go Wrong
Pack quantity mismatches cause returns. Here is how to handle bundles and multi-packs.
The risk
A listing for a two-pack needs two units per order. Sending one is a wrong-item complaint.
Check
- The quantity in the listing title and details
- Whether your store pack is the same size
Store-exclusive bundles
Retailers sell bundles that do not exist online. Do not list them against the standard product.
Creating bundles
Marketplaces have rules for making your own. Read them first.