Returns: What Resellers Should Expect
Returns are part of selling online. Plan for them in your numbers.
What to expect
Return rates vary by category. Electronics and clothing run higher.
FBA returns
Amazon decides whether the item can be resold. Check returned units; some should not go back on sale as new.
FBM returns
Inspect and photograph on arrival before refunding or restocking.
Budget for it
Include a returns allowance in every profit calculation.
High-value items
Record serial numbers before shipping.